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    Cannot join queues

    Scheduled Pinned Locked Moved
    FAF support (client and account issues)
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    • M
      Moon_Rise_
      last edited by

      I'll drop here error details:
      Client Version: 2023.11.1
      java.lang.UnsupportedOperationException: Unable to patch Forged Alliance to the required version due to conflicting version running
      at com.faforever.client.patch.GameUpdaterImpl.lambda$update$8(GameUpdaterImpl.java:100)
      at java.base/java.util.concurrent.CompletableFuture.uniExceptionally(CompletableFuture.java:990)
      at java.base/java.util.concurrent.CompletableFuture$UniExceptionally.tryFire(CompletableFuture.java:974)
      at java.base/java.util.concurrent.CompletableFuture.postComplete(CompletableFuture.java:510)
      at java.base/java.util.concurrent.CompletableFuture.completeExceptionally(CompletableFuture.java:2162)
      at com.faforever.client.task.CompletableTask.lambda$new$1(CompletableTask.java:18)
      at com.sun.javafx.event.CompositeEventHandler.dispatchBubblingEvent(CompositeEventHandler.java:86)
      at com.sun.javafx.event.EventHandlerManager.dispatchBubblingEvent(EventHandlerManager.java:232)
      at com.sun.javafx.event.EventHandlerManager.dispatchBubblingEvent(EventHandlerManager.java:189)
      at com.sun.javafx.event.BasicEventDispatcher.dispatchEvent(BasicEventDispatcher.java:58)
      at com.sun.javafx.event.EventDispatchChainImpl.dispatchEvent(EventDispatchChainImpl.java:114)
      at com.sun.javafx.event.EventUtil.fireEventImpl(EventUtil.java:74)
      at com.sun.javafx.event.EventUtil.fireEvent(EventUtil.java:54)
      at javafx.event.Event.fireEvent(Event.java:198)
      at javafx.concurrent.EventHelper.fireEvent(EventHelper.java:219)
      at javafx.concurrent.Task.fireEvent(Task.java:1332)
      at javafx.concurrent.Task.setState(Task.java:709)
      at javafx.concurrent.Task$TaskCallable.lambda$call$2(Task.java:1429)
      at com.sun.javafx.application.PlatformImpl.lambda$runLater$10(PlatformImpl.java:456)
      at java.base/java.security.AccessController.doPrivileged(AccessController.java:399)
      at com.sun.javafx.application.PlatformImpl.lambda$runLater$11(PlatformImpl.java:455)
      at com.sun.glass.ui.InvokeLaterDispatcher$Future.run(InvokeLaterDispatcher.java:95)
      at com.sun.glass.ui.win.WinApplication._runLoop(Native Method)
      at com.sun.glass.ui.win.WinApplication.lambda$runLoop$3(WinApplication.java:185)
      at java.base/java.lang.Thread.run(Thread.java:833)
      Caused by: NotifiableException(i18nKey=game.files.updateError, i18nArgs=[D:\Steam\steamapps\common\Supreme Commander Forged Alliance\bin\DbgHelp.dll])
      at com.faforever.client.patch.GameBinariesUpdateTaskImpl.lambda$copyGameFilesToFafBinDirectory$2(GameBinariesUpdateTaskImpl.java:162)
      at java.base/java.util.stream.ForEachOps$ForEachOp$OfRef.accept(ForEachOps.java:183)
      at java.base/java.util.stream.ReferencePipeline$2$1.accept(ReferencePipeline.java:179)
      at java.base/java.util.Iterator.forEachRemaining(Iterator.java:133)
      at java.base/java.util.Spliterators$IteratorSpliterator.forEachRemaining(Spliterators.java:1845)
      at java.base/java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:509)
      at java.base/java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:499)
      at java.base/java.util.stream.ForEachOps$ForEachOp.evaluateSequential(ForEachOps.java:150)
      at java.base/java.util.stream.ForEachOps$ForEachOp$OfRef.evaluateSequential(ForEachOps.java:173)
      at java.base/java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234)
      at java.base/java.util.stream.ReferencePipeline.forEach(ReferencePipeline.java:596)
      at com.faforever.client.patch.GameBinariesUpdateTaskImpl.copyGameFilesToFafBinDirectory(GameBinariesUpdateTaskImpl.java:149)
      at com.faforever.client.patch.GameBinariesUpdateTaskImpl.call(GameBinariesUpdateTaskImpl.java:101)
      at com.faforever.client.patch.GameBinariesUpdateTaskImpl.call(GameBinariesUpdateTaskImpl.java:41)
      at javafx.concurrent.Task$TaskCallable.call(Task.java:1399)
      at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
      at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1136)
      at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635)
      ... 1 more
      Caused by: java.nio.file.AccessDeniedException: D:\Steam\steamapps\common\Supreme Commander Forged Alliance\bin\DbgHelp.dll -> C:\ProgramData\FAForever\bin\DbgHelp.dll
      at java.base/sun.nio.fs.WindowsException.translateToIOException(WindowsException.java:89)
      at java.base/sun.nio.fs.WindowsException.rethrowAsIOException(WindowsException.java:103)
      at java.base/sun.nio.fs.WindowsFileCopy.copy(WindowsFileCopy.java:209)
      at java.base/sun.nio.fs.WindowsFileSystemProvider.copy(WindowsFileSystemProvider.java:284)
      at java.base/java.nio.file.Files.copy(Files.java:1305)
      at com.faforever.client.patch.GameBinariesUpdateTaskImpl.lambda$copyGameFilesToFafBinDirectory$2(GameBinariesUpdateTaskImpl.java:155)
      ... 18 more

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      • N
        Nex
        last edited by

        @moon_rise_ said in Cannot join queues:

        Caused by: java.nio.file.AccessDeniedException: D:\Steam\steamapps\common\Supreme Commander Forged Alliance\bin\DbgHelp.dll -> C:\ProgramData\FAForever\bin\DbgHelp.dll

        Seems like the client can't access your steam/fa directory.
        You should check the permissions and make sure the user you are currently using has access to that directory

        You might also want to drop the whole log file here instead of only a small part
        there might be more info in there

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