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    The current pre-release of the client ("pioneer" in the version) is only compatible to itself. So you can only play with other testers. Please be aware!

    Can't connect to most lobbies

    Scheduled Pinned Locked Moved FAF support (client and account issues)
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    • M Offline
      monkey_gamer
      last edited by

      Since getting the new client (2023.10.0), I can't connect to most lobbies. When I try joining, it brings up the lobby window which says "Connecting (Abort Connect)" and just stays there forever.

      Tried restarting FAF. Tried restarting my computer.

      I have been able to connect to 1 or 2 out of 8 games. No obvious pattern why.

      When I try hosting, no one is able to join my game. It says "Player connecting" but they never connect.

      Also, I can't see any players' countries. Not sure if that is related.

      MostLostNoobM 1 Reply Last reply Reply Quote 0
      • MostLostNoobM Offline
        MostLostNoob @monkey_gamer
        last edited by

        @monkey_gamer The flags are temporarily not available due to recent changes to the client & server to help with mitigating the DDoS attacks, but they'll return in a future update.

        As for your connection issues, in the FAF client, go to the top left menu > Settings > Forged Alliance Forever > make sure Allow the ICE adapter to use IPv6 is not checked. Next, scroll down to Preferred Cotruns for ICE & change that to one of the Germany servers. After that, scroll all the way back up & if Force Relay Connection is checked, uncheck it after making those changes to IPv6 & Coturn.

        In addition to that, I'd suggest that you also do the following:

        1. Enable the FAF Debugger (client > top left menu > Settings > Forged Alliance Forever > Use FAF Debugger when starting Forged Alliance > click the checkbox to enable > click "Get the latest version of the debugger" button).
        2. Enable the ICE Log (client > top left menu > Settings > General > Write ICE Log File > click the checkbox to enable).

        Enabling both of these will provide more detailed logs for the game & the connection system that's used (ICE) to help with troubleshooting.

        The next time you have issues, please go to client > top left menu > Show logs folder > logs > sort by Date Modified. From there, drag/drop the following files into a new post in the #tech-support-forum channel:

        1. The client.log file (the Text Document file, not the .gz compressed files)
        2. The most recent game log file (should be of the game that just froze/crashed)
        3. The most recent ice-adapter.log & the advanced-ice-adapter.log (both in a separate folder)

        Along with those files, please also include some details as to what the issue is, what you were doing when it occurred & what, if any, troubleshooting steps you've already taken so somebody with expertise (most likely not me) can take a look & hopefully help you.

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