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    The current pre-release of the client ("pioneer" in the version) is only compatible to itself. So you can only play with other testers. Please be aware!

    Unable to log into client

    Scheduled Pinned Locked Moved FAF support (client and account issues)
    13 Posts 5 Posters 854 Views
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    • DDDXD Offline
      DDDX
      last edited by

      Greetings.
      I need someone better versed in internet protocols than me.
      Here's the drill.

      Old router went, new router (and network) came.
      Aaaand now I am stuck at "Lost connection to server during login".

      Win 10, I have tried:

      • cable instead of wifi (nope),
      • disabling Windows Defender (nope 😞
      • hotspotting via my mobile phone (works).

      Now...it's clearly a router issue, but my IPS tells me there's nothing they can do and that' as far as they are concerned, I have internet, screw y...I mean, good day sir.

      So...is there anything that can be done, routerwise, to make it connect propperly? Like (i'm just spitballing here) having a static IP, opening ports in a different way, messing around with router settings...? I tried searching for a sollution online, but as far as I know FAF handles those things automatically....so think cheap, shitty routers and what is it they lack that would cause this?

      Help?
      I've been locked out, and I want to go back in 😞

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      • Z Offline
        Zokora
        last edited by

        Could be a ton of things, let us start somewhere:

        Flush DNS

        https://support.pearson.com/getsupport/s/article/Reset-an-Internet-Connection-Flush-DNS

        Navigate to the desktop. (From Home, tap or click the Desktop tile).
        Right-click the Start button (the Windows logo in the lower-left).
        Choose Command Prompt (Admin).
        When asked whether to allow Command Prompt to make changes to your computer, select Yes.

        Note: If you are asked for an administrative login, you will need to contact your system administrator.
        Type "ipconfig /flushdns" and press Enter.
        Type "ipconfig /registerdns" and press Enter.
        Type "ipconfig /release" and press Enter.
        Type "ipconfig /renew" and press Enter.
        Type "netsh winsock reset" and press Enter.
        Restart the computer.

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        • DDDXD Offline
          DDDX
          last edited by

          done. Did not work.
          Thank you...for this, at least

          1 Reply Last reply Reply Quote 0
          • Z Offline
            Zokora
            last edited by

            What kind of router do you have?

            1 Reply Last reply Reply Quote 0
            • DDDXD Offline
              DDDX
              last edited by

              innbox v46, this one

              https://pomoc.iskon.hr/content/download/611/7025/1

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              • Z Offline
                Zokora
                last edited by Zokora

                For testing purposes put your PC into DMZ in your router UI and test again.

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                • DDDXD Offline
                  DDDX
                  last edited by

                  done, still no cigar 😞

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                  • DDDXD Offline
                    DDDX
                    last edited by

                    i find it hard to believe this kind of thing happens rarely...with all the shi.t cheap routers out there...

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                    • K Offline
                      Katharsas
                      last edited by

                      Try disable ipv6 maybe. Disable any network adapters except you current adapter.

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                      • DDDXD Offline
                        DDDX
                        last edited by

                        this sucks...

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                        • I Offline
                          Isuck
                          last edited by

                          I have the same problem, im also on win10...

                          1 Reply Last reply Reply Quote 0
                          • I Offline
                            Isuck
                            last edited by

                            Btw i have a very similar type of router like you, since were both croatian, you on optima ?

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                            • R Offline
                              Rageof
                              last edited by

                              im optima to win 10 same problem

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