Unable to log into client

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Greetings.
I need someone better versed in internet protocols than me.
Here's the drill.

Old router went, new router (and network) came.
Aaaand now I am stuck at "Lost connection to server during login".

Win 10, I have tried:

  • cable instead of wifi (nope),
  • disabling Windows Defender (nope 😞
  • hotspotting via my mobile phone (works).

Now...it's clearly a router issue, but my IPS tells me there's nothing they can do and that' as far as they are concerned, I have internet, screw y...I mean, good day sir.

So...is there anything that can be done, routerwise, to make it connect propperly? Like (i'm just spitballing here) having a static IP, opening ports in a different way, messing around with router settings...? I tried searching for a sollution online, but as far as I know FAF handles those things automatically....so think cheap, shitty routers and what is it they lack that would cause this?

Help?
I've been locked out, and I want to go back in 😞

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Could be a ton of things, let us start somewhere:

Flush DNS

https://support.pearson.com/getsupport/s/article/Reset-an-Internet-Connection-Flush-DNS

Navigate to the desktop. (From Home, tap or click the Desktop tile).
Right-click the Start button (the Windows logo in the lower-left).
Choose Command Prompt (Admin).
When asked whether to allow Command Prompt to make changes to your computer, select Yes.

Note: If you are asked for an administrative login, you will need to contact your system administrator.
Type "ipconfig /flushdns" and press Enter.
Type "ipconfig /registerdns" and press Enter.
Type "ipconfig /release" and press Enter.
Type "ipconfig /renew" and press Enter.
Type "netsh winsock reset" and press Enter.
Restart the computer.

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done. Did not work.
Thank you...for this, at least

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What kind of router do you have?

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For testing purposes put your PC into DMZ in your router UI and test again.

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done, still no cigar 😞

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i find it hard to believe this kind of thing happens rarely...with all the shi.t cheap routers out there...

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Try disable ipv6 maybe. Disable any network adapters except you current adapter.

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