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My 1v1 ranked games have been disconnecting

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  • T
    TestPlay
    last edited by 23 Dec 2021, 16:23

    I have found that a certain number of my 1v1 ranked games have been disconnecting (although I am still connected to the Internet) and there is no way to stop this when I am "forced" to eject the opponent when the disconnect timer runs at 1 minute 30 seconds? It turns out that I return back to the lobby and I find that I am still inside the game (strangely enough)? The result is a loss to which I have not even tried to disconnect in any way.

    Would there be any possible way to fix this issue?

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    • F
      Femboy Promotions team
      last edited by 24 Dec 2021, 17:38

      It could be that they have a spotty internet or you do? Shouldnt be too much of an issue tbh. just keep playing and you should be fine unless its a you issue

      FAF Website Developer

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        TestPlay
        last edited by 26 Dec 2021, 08:21

        My internet connection is fine but I guess that it is only an issue when I connect to certain players and regions? My games are all right about 90% of the time but when that happens then I guess that it is just bad luck?

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        • T
          TestPlay
          last edited by 9 Jan 2022, 01:50

          This issue has occurred again yesterday for me and I have noticed that I have disconnected from the multiplayer chat from the matchmaking tab. Could this be the reason why I have also disconnected from the game without any chance of reconnecting back? The strange part is that everything else is working fine but I am not able to search for another game (and I have to restart the FAF client to search again - which will result in an instant loss for nothing).

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            Geosearchef
            last edited by 10 Jan 2022, 12:27

            Can you send me an ice adapter log?

            Having issues with connectivity / ICE? Talk to me.

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              TestPlay
              last edited by 13 Jan 2022, 17:29

              Could I know how I could go about doing that?

              I have tried to change internet service provider and I shall see if that helps.

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                Geosearchef
                last edited by 29 Jan 2022, 12:27

                You can find the log directory in the top left of the client. Just send me the ice adapter log of a game im question via pm.

                Having issues with connectivity / ICE? Talk to me.

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                • T
                  TestPlay
                  last edited by 30 Jan 2022, 09:43

                  I have changed internet service provider and it went well for about 15 games.
                  The problem has then occured today again.
                  I will post the game log in the next few comments.

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                    TestPlay
                    last edited by 30 Jan 2022, 09:46

                    This post is deleted!
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                    • T
                      TestPlay
                      last edited by 30 Jan 2022, 09:49

                      I have tried to post the game log but it is too lengthy.
                      I will try to find you when you are online.

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