Wont load beyond logging in screen

[Mroz]

same problem here please help

[MarcSpector]

What if you use another version? For example, this is https://github.com/FAForever/downlords-faf-client/releases/tag/v2021.10.0

Also please upload the client.log file at: C:\ProgramData\FAForever\logs
ProgramData is a hidden folder.
You need to enable the display of hidden folders or insert into the address bar of the explorer.

[dreddykruger]

@marcspector ive tried that link still doesnt work

[dreddykruger]

Anyone found out whats causing it yet im so bored i want a game...

[MarcSpector]

I try, but I can't see what the reason is. Have you tried disabling your antivirus and firewall?

[dreddykruger]

@marcspector yeah thats all off it was working one day and not the next

[dreddykruger]

I cant help but think it has something to do with logging in, because a couple of days before this i was in a game and when i exited the game it wanted me to register my details to get back into FAF which i did and got back in and was playing and then couple of days later no access.

[Sheikah]

Unfortunately, I cannot see anything in the log you posted that is abnormal. What would be helpful is if you can turn on debug logging and then log in and post that log.

To turn on debug logging you need to open your client.prefs file normally found in %USERPROFILE%\AppData\Roaming\Forged Alliance Forever

then change

"debugLogEnabled" : false

to

"debugLogEnabled" : true

in that file. Then open the client and log in and post the client.log file

[dreddykruger]

@sheikah

[Amygdala]

@dreddykruger you can open that file with any text editor program

[dreddykruger]

@sheikah client.log

[Sheikah]

@Askaholic for some reason dreddykruger is never getting a response to the ask_session message do you know what might cause that?

[Askaholic]

Only thing I can see would be if there was a connection error. Otherwise it should always respond with something.

[Sheikah]

But if it was a connection error that would be reported by the client side connection log and that has nothing there

[BadJohN]

Hello!
After I upgraded to the new version 2021.0.11 I have the same problem - before everything was okay and I could log in without any problems.
I hope you can fix that bug soon- Thanks!
Greetings
John

P.S.: If you still do need moreclient.log logfiles please contact me- no problem!

[dreddykruger]

@askaholic has it got something to do with login, a couple of days before this happened i left a game i was playing in and went back to lobby to find another game and it had kick me out of FAF and i had a mess around getting back into my account, i got back in but couple of days later this happened.

[Askaholic]

From what Sheikah said it actually happens before the client even can log in. So, it’s really weird. I can’t look at the server logs right now though because our server config has been messed up and only keeps a few hours worth.

[Sheikah]

I wonder if this is a resurfacing of that old infinite log in bug. Haven't seen that in a while though

[dreddykruger]

@sheikah any idea when a new update will be out for the client and i will try downloading it see if it can somehow get rid of the bug

[Sheikah]

You can try the alpha-1 that is out here https://github.com/FAForever/downlords-faf-client/releases/tag/v2021.12.0-alpha-1