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Wont load beyond logging in screen

Scheduled Pinned Locked Moved FAF support (client and account issues)
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  • D
    dreddykruger @Rowey
    last edited by 2 Dec 2021, 22:32

    @rowey Screenshot (243).png

    1 Reply Last reply Reply Quote 0
    • D
      dreddykruger @Askaholic
      last edited by 2 Dec 2021, 22:39

      @askaholic i cant get into that?

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      • R
        Rowey
        last edited by 2 Dec 2021, 22:40

        @dreddykruger the Folder location should be C:\ProgramData\FAForever\logs

        "The needs of the many outweigh the needs of the few" - Spock

        D 1 Reply Last reply 2 Dec 2021, 22:46 Reply Quote 0
        • D
          dreddykruger @Rowey
          last edited by 2 Dec 2021, 22:46

          @rowey Screenshot (245).png Screenshot (244).png i have been through all the folders i cant find the one you have and cant find no log in any of those folders

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          • R
            Rowey
            last edited by 2 Dec 2021, 22:51

            ProgramData is a hidden folder to see it you need to go to view in the File explored and hit the checkbox hidden items 707459d2-197c-4b24-878f-11dcd20fe5b1-image.png

            "The needs of the many outweigh the needs of the few" - Spock

            D 1 Reply Last reply 2 Dec 2021, 22:56 Reply Quote 0
            • D
              dreddykruger @Rowey
              last edited by 2 Dec 2021, 22:56

              @rowey ah found it so i upload the full notepad?

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              • R
                Rowey
                last edited by 2 Dec 2021, 22:57

                you can use Pastebin https://pastebin.com/ if you copy it their it will give you a link you can copy here

                "The needs of the many outweigh the needs of the few" - Spock

                D 1 Reply Last reply 2 Dec 2021, 23:01 Reply Quote 0
                • D
                  dreddykruger @Rowey
                  last edited by 2 Dec 2021, 23:01

                  @rowey eeH0b7Ga.txt
                  Can i just post it like this

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                  • R
                    Rowey
                    last edited by 2 Dec 2021, 23:04

                    that work xD

                    "The needs of the many outweigh the needs of the few" - Spock

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                    • M
                      Mroz
                      last edited by 3 Dec 2021, 19:51

                      same problem here please help

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                      • M
                        MarcSpector
                        last edited by MarcSpector 12 Mar 2021, 20:19 3 Dec 2021, 20:16

                        What if you use another version? For example, this is https://github.com/FAForever/downlords-faf-client/releases/tag/v2021.10.0

                        Also please upload the client.log file at: C:\ProgramData\FAForever\logs
                        ProgramData is a hidden folder.
                        You need to enable the display of hidden folders or insert into the address bar of the explorer.

                        D 1 Reply Last reply 4 Dec 2021, 10:59 Reply Quote 0
                        • D
                          dreddykruger @MarcSpector
                          last edited by 4 Dec 2021, 10:59

                          @marcspector ive tried that link still doesnt work

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                          • D
                            dreddykruger
                            last edited by 4 Dec 2021, 18:25

                            Anyone found out whats causing it yet im so bored i want a game...

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                            • M
                              MarcSpector
                              last edited by 4 Dec 2021, 21:26

                              I try, but I can't see what the reason is. Have you tried disabling your antivirus and firewall?

                              D 1 Reply Last reply 5 Dec 2021, 12:52 Reply Quote 0
                              • D
                                dreddykruger @MarcSpector
                                last edited by 5 Dec 2021, 12:52

                                @marcspector yeah thats all off it was working one day and not the next

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                                • D
                                  dreddykruger
                                  last edited by 5 Dec 2021, 13:01

                                  I cant help but think it has something to do with logging in, because a couple of days before this i was in a game and when i exited the game it wanted me to register my details to get back into FAF which i did and got back in and was playing and then couple of days later no access.

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                                  • S
                                    Sheikah
                                    last edited by Sheikah 12 May 2021, 13:06 5 Dec 2021, 13:03

                                    Unfortunately, I cannot see anything in the log you posted that is abnormal. What would be helpful is if you can turn on debug logging and then log in and post that log.

                                    To turn on debug logging you need to open your client.prefs file normally found in %USERPROFILE%\AppData\Roaming\Forged Alliance Forever

                                    then change

                                    "debugLogEnabled" : false
                                    

                                    to

                                    "debugLogEnabled" : true
                                    

                                    in that file. Then open the client and log in and post the client.log file

                                    D 2 Replies Last reply 5 Dec 2021, 14:39 Reply Quote 0
                                    • D
                                      dreddykruger @Sheikah
                                      last edited by 5 Dec 2021, 14:39

                                      @sheikah Screenshot (250).png

                                      A 1 Reply Last reply 5 Dec 2021, 14:50 Reply Quote 0
                                      • A
                                        Amygdala @dreddykruger
                                        last edited by 5 Dec 2021, 14:50

                                        @dreddykruger you can open that file with any text editor program

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                                        • D
                                          dreddykruger @Sheikah
                                          last edited by 5 Dec 2021, 14:50

                                          @sheikah client.log

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