Question about ladder

Good day, commanders. I have a problem. Maybe someone has already asked a similar question before, I don't know. Today I played 3 matches in ladder and the problem is that 2 of them did not count as rating matches. Why?
Well, the last match is still understandable, but the first ...

A bug where the server isn't being informed of the game result properly. It's already being worked on.

Thanks for answer)