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    Client won't let me log in

    Scheduled Pinned Locked Moved FAF support (client and account issues)
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    • C
      CozyToast
      last edited by

      Today, suddenly, my client wanted me to log in. I did so and it gave me an immediate error message on the client. This is all I have.

      Client Version: 2024.1.2
      org.springframework.web.reactive.function.client.WebClientResponseException$Forbidden: 403 Forbidden from GET https://api.faforever.com/me
      at org.springframework.web.reactive.function.client.WebClientResponseException.create(WebClientResponseException.java:309)
      Suppressed: The stacktrace has been enhanced by Reactor, refer to additional information below:
      Assembly trace from producer [reactor.core.publisher.MonoIgnoreThen] :
      reactor.core.publisher.Mono.then
      org.springframework.web.reactive.function.client.DefaultWebClient.releaseIfNotConsumed(DefaultWebClient.java:195)
      Error has been observed at the following site(s):
      *____________Mono.then ⇢ at org.springframework.web.reactive.function.client.DefaultWebClient.releaseIfNotConsumed(DefaultWebClient.java:195)
      |       ⇢ at org.springframework.web.reactive.function.client.DefaultWebClient$DefaultResponseSpec.lambda$applyStatusHandlers$17(DefaultWebClient.java:687)
      *_____Mono.flatMap ⇢ at org.springframework.web.reactive.function.client.DefaultWebClient$DefaultResponseSpec.applyStatusHandlers(DefaultWebClient.java:687)
      |       Mono.onErrorResume ⇢ at org.springframework.web.reactive.function.client.DefaultWebClient$DefaultResponseSpec.applyStatusHandlers(DefaultWebClient.java:688)
      |       Mono.flatMap ⇢ at org.springframework.web.reactive.function.client.DefaultWebClient$DefaultResponseSpec.applyStatusHandlers(DefaultWebClient.java:693)
      |       checkpoint ⇢ 403 FORBIDDEN from GET https://api.faforever.com/me [DefaultWebClient]
      |       Mono.switchIfEmpty ⇢ at org.springframework.web.reactive.function.client.DefaultWebClient$DefaultResponseSpec.handleBodyMono(DefaultWebClient.java:656)
      |       ⇢ at org.springframework.web.reactive.function.client.DefaultWebClient$DefaultResponseSpec.lambda$bodyToMono$2(DefaultWebClient.java:573)
      *____________Mono.then ⇢ at org.springframework.web.reactive.function.client.DefaultWebClient.releaseIfNotConsumed(DefaultWebClient.java:195)
      |       ⇢ at org.springframework.web.reactive.function.client.DefaultWebClient$DefaultResponseSpec.lambda$applyStatusHandlers$18(DefaultWebClient.java:688)
      *_______Mono.flatMap ⇢ at org.springframework.web.reactive.function.client.DefaultWebClient$DefaultResponseSpec.bodyToMono(DefaultWebClient.java:572)
      |       Mono.retryWhen ⇢ at com.faforever.client.api.FafApiAccessor.retrieveMonoWithErrorHandling(FafApiAccessor.java:292)
      |       Mono.doOnError ⇢ at com.faforever.client.api.FafApiAccessor.retrieveMonoWithErrorHandling(FafApiAccessor.java:293)
      |       Mono.doOnNext ⇢ at com.faforever.client.api.FafApiAccessor.getMe(FafApiAccessor.java:158)
      *_______Flux.concatMap ⇢ at reactor.util.retry.RetryBackoffSpec.lambda$generateCompanion$5(RetryBackoffSpec.java:545)
      |       Flux.onErrorStop ⇢ at reactor.util.retry.RetryBackoffSpec.lambda$generateCompanion$5(RetryBackoffSpec.java:608)
      *__Flux.deferContextual ⇢ at reactor.util.retry.RetryBackoffSpec.generateCompanion(RetryBackoffSpec.java:543)
      *____________Mono.defer ⇢ at com.faforever.client.user.LoginService.loginToApi(LoginService.java:90)
      *_____________Mono.then ⇢ at com.faforever.client.user.LoginService.loginToApi(LoginService.java:90)
      *____________Mono.zip ⇢ at com.faforever.client.user.LoginService.loginToServices(LoginService.java:79)
      |       Mono.doOnNext ⇢ at com.faforever.client.user.LoginService.loginToServices(LoginService.java:79)
      |       Mono.doOnError ⇢ at com.faforever.client.user.LoginService.loginToServices(LoginService.java:86)
      *_____________Mono.then ⇢ at com.faforever.client.user.LoginService.loginToServices(LoginService.java:86)
      *____________Mono.then ⇢ at com.faforever.client.user.LoginService.login(LoginService.java:70)
      |       ⇢ at com.faforever.client.login.LoginController.loginWithCode(LoginController.java:279)
      Original Stack Trace:
      at org.springframework.web.reactive.function.client.WebClientResponseException.create(WebClientResponseException.java:309)
      at org.springframework.web.reactive.function.client.DefaultClientResponse.lambda$createException$1(DefaultClientResponse.java:214)
      at reactor.core.publisher.FluxMapFuseable$MapFuseableSubscriber.onNext(FluxMapFuseable.java:113)
      at reactor.core.publisher.FluxOnErrorReturn$ReturnSubscriber.onNext(FluxOnErrorReturn.java:162)
      at reactor.core.publisher.FluxDefaultIfEmpty$DefaultIfEmptySubscriber.onNext(FluxDefaultIfEmpty.java:122)
      at reactor.core.publisher.FluxMapFuseable$MapFuseableSubscriber.onNext(FluxMapFuseable.java:129)
      at reactor.core.publisher.FluxContextWrite$ContextWriteSubscriber.onNext(FluxContextWrite.java:107)
      at reactor.core.publisher.FluxMapFuseable$MapFuseableConditionalSubscriber.onNext(FluxMapFuseable.java:299)
      at reactor.core.publisher.FluxFilterFuseable$FilterFuseableConditionalSubscriber.onNext(FluxFilterFuseable.java:337)
      at reactor.core.publisher.Operators$BaseFluxToMonoOperator.completePossiblyEmpty(Operators.java:2097)
      at reactor.core.publisher.MonoCollect$CollectSubscriber.onComplete(MonoCollect.java:145)
      at reactor.core.publisher.FluxMapFuseable$MapFuseableSubscriber.onComplete(FluxMapFuseable.java:152)
      at reactor.core.publisher.FluxPeekFuseable$PeekFuseableSubscriber.onComplete(FluxPeekFuseable.java:277)
      at reactor.core.publisher.FluxMapFuseable$MapFuseableSubscriber.onComplete(FluxMapFuseable.java:152)
      at reactor.netty.channel.FluxReceive.onInboundComplete(FluxReceive.java:415)
      at reactor.netty.channel.ChannelOperations.onInboundComplete(ChannelOperations.java:446)
      at reactor.netty.channel.ChannelOperations.terminate(ChannelOperations.java:500)
      at reactor.netty.http.client.HttpClientOperations.onInboundNext(HttpClientOperations.java:780)
      at reactor.netty.channel.ChannelOperationsHandler.channelRead(ChannelOperationsHandler.java:114)
      at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:444)
      at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:420)
      at io.netty.channel.AbstractChannelHandlerContext.fireChannelRead(AbstractChannelHandlerContext.java:412)
      at io.netty.channel.CombinedChannelDuplexHandler$DelegatingChannelHandlerContext.fireChannelRead(CombinedChannelDuplexHandler.java:436)
      at io.netty.handler.codec.ByteToMessageDecoder.fireChannelRead(ByteToMessageDecoder.java:346)
      at io.netty.handler.codec.ByteToMessageDecoder.channelRead(ByteToMessageDecoder.java:318)
      at io.netty.channel.CombinedChannelDuplexHandler.channelRead(CombinedChannelDuplexHandler.java:251)
      at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:442)
      at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:420)
      at io.netty.channel.AbstractChannelHandlerContext.fireChannelRead(AbstractChannelHandlerContext.java:412)
      at io.netty.handler.ssl.SslHandler.unwrap(SslHandler.java:1475)
      at io.netty.handler.ssl.SslHandler.decodeJdkCompatible(SslHandler.java:1338)
      at io.netty.handler.ssl.SslHandler.decode(SslHandler.java:1387)
      at io.netty.handler.codec.ByteToMessageDecoder.decodeRemovalReentryProtection(ByteToMessageDecoder.java:529)
      at io.netty.handler.codec.ByteToMessageDecoder.callDecode(ByteToMessageDecoder.java:468)
      at io.netty.handler.codec.ByteToMessageDecoder.channelRead(ByteToMessageDecoder.java:290)
      at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:444)
      at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:420)
      at io.netty.channel.AbstractChannelHandlerContext.fireChannelRead(AbstractChannelHandlerContext.java:412)
      at io.netty.channel.DefaultChannelPipeline$HeadContext.channelRead(DefaultChannelPipeline.java:1410)
      at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:440)
      at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:420)
      at io.netty.channel.DefaultChannelPipeline.fireChannelRead(DefaultChannelPipeline.java:919)
      at io.netty.channel.nio.AbstractNioByteChannel$NioByteUnsafe.read(AbstractNioByteChannel.java:166)
      at io.netty.channel.nio.NioEventLoop.processSelectedKey(NioEventLoop.java:788)
      at io.netty.channel.nio.NioEventLoop.processSelectedKeysOptimized(NioEventLoop.java:724)
      at io.netty.channel.nio.NioEventLoop.processSelectedKeys(NioEventLoop.java:650)
      at io.netty.channel.nio.NioEventLoop.run(NioEventLoop.java:562)
      at io.netty.util.concurrent.SingleThreadEventExecutor$4.run(SingleThreadEventExecutor.java:997)
      at io.netty.util.internal.ThreadExecutorMap$2.run(ThreadExecutorMap.java:74)
      at io.netty.util.concurrent.FastThreadLocalRunnable.run(FastThreadLocalRunnable.java:30)
      at java.base/java.lang.Thread.run(Thread.java:1583)

      MostLostNoobM 1 Reply Last reply Reply Quote 0
      • MostLostNoobM
        MostLostNoob @CozyToast
        last edited by

        @cozytoast Try temporarily changing your Default Browser in Windows Settings.

        If that doesn't work, then you may need to add an exclusion/exception in your AV software & Windows Security for the FAF Client.

        If you still don't have success, then please click the Reply button at the bottom between the 👁 (View) icon & the "Mark unread" button. Next, please go to client > top left menu > Show logs folder > logs > sort by Date Modified. From there, drag/drop your client.log file (the Text Document file without the date) into the Reply message window so those that can help (not me) have that data to look at.

        C 1 Reply Last reply Reply Quote 1
        • C
          CozyToast @MostLostNoob
          last edited by

          @mostlostnoob I did try this, but I've had no success. I can't even open the top left menu in the FAF client, as it literally won't let me past the very first screen. I don't know where the logs folder is in the game files.

          MostLostNoobM 1 Reply Last reply Reply Quote 0
          • MostLostNoobM
            MostLostNoob @CozyToast
            last edited by

            @cozytoast %USERPROFILE%/AppData\Roaming\Forged Alliance Forever\logs

            1 Reply Last reply Reply Quote 1
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