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    I can't connect to the game or create my own game

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    FAF support (client and account issues)
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    • V
      VSM
      last edited by

      I can't connect to the game or create my own game.
      At the time of my connection to the game, it gives an error with the following text:
      java.util.concurrent.CompletionException: java.lang.RuntimeException: java.nio.file.AccessDeniedException: C:\ProgramData\FAForever\cache\featured_mod\bin\f603e4e8390522eb98ff54f524c001c9 -> C:\ProgramData\FAForever\bin\ForgedAlliance.exe
      at java.base/java.util.concurrent.CompletableFuture.encodeThrowable(CompletableFuture.java:331)
      at java.base/java.util.concurrent.CompletableFuture.completeThrowable(CompletableFuture.java:346)
      at java.base/java.util.concurrent.CompletableFuture$UniAccept.tryFire(CompletableFuture.java:704)
      at java.base/java.util.concurrent.CompletableFuture.postComplete(CompletableFuture.java:506)
      at java.base/java.util.concurrent.CompletableFuture.completeExceptionally(CompletableFuture.java:2152)
      at com.faforever.client.task.CompletableTask.lambda$new$1(CompletableTask.java:18)
      at com.sun.javafx.event.CompositeEventHandler.dispatchBubblingEvent(CompositeEventHandler.java:86)
      at com.sun.javafx.event.EventHandlerManager.dispatchBubblingEvent(EventHandlerManager.java:234)
      at com.sun.javafx.event.EventHandlerManager.dispatchBubblingEvent(EventHandlerManager.java:191)
      at com.sun.javafx.event.BasicEventDispatcher.dispatchEvent(BasicEventDispatcher.java:58)
      at com.sun.javafx.event.EventDispatchChainImpl.dispatchEvent(EventDispatchChainImpl.java:114)
      at com.sun.javafx.event.EventUtil.fireEventImpl(EventUtil.java:74)
      at com.sun.javafx.event.EventUtil.fireEvent(EventUtil.java:54)
      at javafx.event.Event.fireEvent(Event.java:198)
      at javafx.concurrent.EventHelper.fireEvent(EventHelper.java:219)
      at javafx.concurrent.Task.fireEvent(Task.java:1358)
      at javafx.concurrent.Task.setState(Task.java:709)
      at javafx.concurrent.Task$TaskCallable.lambda$call$2(Task.java:1455)
      at com.sun.javafx.application.PlatformImpl.lambda$runLater$10(PlatformImpl.java:428)
      at java.base/java.security.AccessController.doPrivileged(AccessController.java:391)
      at com.sun.javafx.application.PlatformImpl.lambda$runLater$11(PlatformImpl.java:427)
      at com.sun.glass.ui.InvokeLaterDispatcher$Future.run(InvokeLaterDispatcher.java:96)
      at com.sun.glass.ui.win.WinApplication._runLoop(Native Method)
      at com.sun.glass.ui.win.WinApplication.lambda$runLoop$3(WinApplication.java:174)
      at java.base/java.lang.Thread.run(Thread.java:832)
      Caused by: java.lang.RuntimeException: java.nio.file.AccessDeniedException: C:\ProgramData\FAForever\cache\featured_mod\bin\f603e4e8390522eb98ff54f524c001c9 -> C:\ProgramData\FAForever\bin\ForgedAlliance.exe
      at com.faforever.client.patch.SimpleHttpFeaturedModUpdaterTask.lambda$call$0(SimpleHttpFeaturedModUpdaterTask.java:80)
      at java.base/java.lang.Iterable.forEach(Iterable.java:75)
      at com.faforever.client.patch.SimpleHttpFeaturedModUpdaterTask.call(SimpleHttpFeaturedModUpdaterTask.java:64)
      at com.faforever.client.patch.SimpleHttpFeaturedModUpdaterTask.call(SimpleHttpFeaturedModUpdaterTask.java:24)
      at javafx.concurrent.Task$TaskCallable.call(Task.java:1425)
      at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
      at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1130)
      at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:630)
      ... 1 more
      Caused by: java.nio.file.AccessDeniedException: C:\ProgramData\FAForever\cache\featured_mod\bin\f603e4e8390522eb98ff54f524c001c9 -> C:\ProgramData\FAForever\bin\ForgedAlliance.exe
      at java.base/sun.nio.fs.WindowsException.translateToIOException(WindowsException.java:89)
      at java.base/sun.nio.fs.WindowsException.rethrowAsIOException(WindowsException.java:103)
      at java.base/sun.nio.fs.WindowsFileCopy.move(WindowsFileCopy.java:395)
      at java.base/sun.nio.fs.WindowsFileSystemProvider.move(WindowsFileSystemProvider.java:292)
      at java.base/java.nio.file.Files.move(Files.java:1426)
      at com.faforever.client.io.FeaturedModFileCacheService.moveFeaturedModFileFromCache(FeaturedModFileCacheService.java:64)
      at com.faforever.client.patch.SimpleHttpFeaturedModUpdaterTask.lambda$call$0(SimpleHttpFeaturedModUpdaterTask.java:73)
      ... 8 more

      08cc682d-8dd4-4cf7-b530-4d061b2ef177-image.png

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      • V
        VSM
        last edited by

        I reinstalled the client. The error remained.

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        • K
          Katharsas
          last edited by Katharsas

          AccessDeniedException: C:\ProgramData\FAForever\cache\featured_mod\bin\f603e4e8390522eb98ff54f524c001c9

          Looks like the client is not able to rename/copy files because of file rights issues. Try uninstalling, then delete C:\ProgramData\FAForever as well, then reinstall.

          Maybe you tried to run the client as admin some time ago, that can cause problems

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