From looking at this a bit more, I think that as Geosearchef said, FAF uses about 20Kb a second per user, but if there are 12 players on Dual Gap then that means 240Kb a second, with max units I think it is even more. The problem comes that other things use background bandwidth and a 4Mb connection is tiny, so it doesn't take a lot to max it out and push the latency up while it waits for the rest of the packets. 4Mb is also a best case scenario, which means I'm probably actually only getting about 300Kb a second. In short, 4Mb means i cant play on Dual Gap. 8Mb seems fine. The issue with the server being in Nuremeberg also makes sense and just means i cant play against anyone is southeast asia.

Do you have any idea when the fix would be released?

Guys. thank you so much for the help. The posts have answered pretty much every question i had and a lot that I didn't.

I will do some research into Carrier Grade NAT. I think my old UK mobile phone used this technology.

4 days down, 10 days left till I'm living with the wife's parents and complaining about their internet instead.

Apparently not. FAF was using all the bandwidth on a dual gap game. I was actually getting about 360KB a second transfer, which on dual gap wasn't enough. The connection is up to 4Mb (Mb, not MB). My ping went over 1000ms to all players, once a player died and the unit cap dropped, the game was better. I checked task manager at the performance counters for my wifi traffic.

I miss my internet at the old place. 350Mb connection in Europe....

So, for the next two weeks I'm in a hotel in Australia, in quarantine. The internet here is pretty terrible - WiFi, 4Mb normally, 8Mb if i pay extra.

What are the bandwidth requirements for FAF? 4Mb seems too low. I paid extra to get 8Mb and I hope this is enough fro gap.

What are the ping requirements? I noticed that my connection to someone else in Australia was 600ms. Does FAF connect directly to the other person, if so, what was the cause of the high ping to someone that is geographically local to me? Could it have been the networking of the hotel and their routing?

Is there anything that can be done to improve the performance from here?

I always say this, have you tried updating your windows drivers? I had crashes that were caused by a USB driver.

Go to "Check for updates", then install all the updates, including the optional ones. Might fix it, if not, at least you've ruled a few things out.

I had the same issue as you. It was a driver issue. Go to "windows updates", check for updates, then under "optional updates" install the newest drivers. For me it was a USB driver that was crashing it. It actually crashed my entire computer, not just the game.

A further update:

I changed the compatibility settings and it works fine the first time but then goes back to its old way I have realised that Forged Alliance iteself changes the compatibility settings in the registry. I disabled the Program Compatibility Assistant but the settings still keep changing after each game. I wrote this registry change that will fix the huge cursor but it needs to be run each time, before the Supreme Commander.exe is loaded. Not sure if there's an easier way around this but at least its a quick fix.

If anyone wants to recreate this, copy the text below and save it in Notepad. Call the file "FAF.reg" and save it. Opening it will change the DPI settings to stop the cursor being huge!

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers]
"C:\ProgramData\FAForever\bin\ForgedAlliance.exe"="~ DPIUNAWARE"
"C:\Program Files (x86)\Steam\steamapps\common\Supreme Commander Forged Alliance\bin\SupremeCommander.exe"="~ DPIUNAWARE"

I started FAF and checked the program location. You were correct. The program is in:

C:\ProgramData\FAForever\bin

I still have the problem, that despite changing the compatibility settings they are not changed when running from FAF

Thank you. There is an installation there but... i dont think that is the one that FAF is using. When i checked in the FAF settings I get the link to:

C:\Program Files (x86)\Steam\steamapps\common\Supreme Commander Forged Alliance\

I changed the compatibility settings on both and when I click on the ForgedAlliance.exe both games run with the correct cursor but not in FAF.

I got a new laptop with a 4k screen. My problem is that the game cursor is absolutely huge. I understand why this is; I changed the "Scale and layout" to 250%, so I can actually see my windows desktop. Changing the scaling means the cursor scales, whilst the game itself sets it to a sensible resolution.

I have tried changing the ""Compatibility mode" > "Change High DPI settings" for the following programs:

C:\Program Files\Downlord's FAF Client\downlords-faf-client.exe
C:\Program Files (x86)\Steam\steamapps\common\Supreme Commander Forged Alliance\bin\SupremeCommander.exe

.... which makes the cursor look better if I open up SupremeCommander.exe directly, but opening it through FAF must run another program to start SC with FAF and the cursor remains huge. I know I could change my screen resolution or disable scaling but I would rather not have to do that whenever I want to play the game.

Any ideas? Many thanks in advance.