Unstable faf, 404 and the future?

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When I go to forum on https://forum.faforever.com/ and click the login button in the right top I sometimes get a 404 error.
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When I try to login to FAF I get an error.
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What can I do to do to fix this?

Pay more money to FAF for better support?

PS half the time I get this nice pop up when I use the automatch function but noting happening if you wait for like 15 minutes.

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@Brutus5000 since when does the user-service return the error text in German? Gonna need your help on this one as I can't read that šŸ¤£.

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@sheikah that's not german -- that's Dutch šŸ™‚

What can I do to do to fix this?

Exactly what you're doing here. Report the issues so we're aware of them.

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@Sheikah That's not german that's dutch. And that's the Java exception text.

With regards to the topic:
We did notice these hiccups but we do not know the root cause. We could throw more money at hardware, but that doesn't guarantee that they go away. What we would need is a thorough analysis by someone, but we lack the manpower for this.

Most of the times the problems are just temporary.
Sometimes they are caused by new software versions being deployed (which should be a case of just 1-2 minutes then).
Best guess is to try again a few minutes later and if it still doesn't work report e.g. in Discord.

"Nerds have a really complicated relationship with change: Change is awesome when WE'RE the ones doing it. As soon as change is coming from outside of us it becomes untrustworthy and it threatens what we think of is the familiar."
ā€“ Benno Rice

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Hmm well that just shows how little I know about other languages šŸ˜….

And for the http errors like this it is just using the text that was given by the server when the call failed. So I suspect it is from the user service.

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@brutus5000

@brutus5000 said in Unstable faf, 404 and the future?:

@Sheikah That's not german that's dutch. And that's the Java exception text.

With regards to the topic:
We did notice these hiccups but we do not know the root cause. We could throw more money at hardware, but that doesn't guarantee that they go away. What we would need is a thorough analysis by someone, but we lack the manpower for this.

Most of the times the problems are just temporary.
Sometimes they are caused by new software versions being deployed (which should be a case of just 1-2 minutes then).
Best guess is to try again a few minutes later and if it still doesn't work report e.g. in Discord.

This is a little more than a hiccup. This is a very serious problem. I couldn't login to either the website or FAF game client. Whatever they did with this update version, seriously caused some issues.
https://postimg.cc/K3Pxp99s
https://postimg.cc/5YpZXZRJ
https://postimg.cc/dLhz0NmM
https://postimg.cc/SjsPZ1PX

I also have another issue, a personal beef with being forced to click accept on FAF sending me spam emails and gathering my personal data. Next you'll tell me that FAF isn't in the policy of selling my data like big tech companies do. But that is an issue for another post: https://postimg.cc/Jtzhpmmb

But man...big oof.

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There are issues recently with the server network traffic being flooded and causing the server not to be able to respond to any other requests. So this is largely not something caused by the client update but is a universal issue across all FAF services.

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@sheikah You're probably right.